IT Ticket

I.T. Ticketing System

Review the following information to determine if you need to submit a ticket to your Information Technology department.

I.T. Includes:

• Computer Support Services (CSS)
  • Desktop and Laptop Computer Systems
  • Audio Visual (AV)
  • Printing Systems
  • Events
• Enterprise Applications (EA)
  
  
• Information & System Security (IIS)
  • Account Administration
  • Website Administration
  • Server Administration
  • Network Systems
  • Phone Systems

Please submit a ticket through this system to make a request with any of the areas listed above. 

Submit a ticket online!

• Navigate to this website:  helpdesk.canyons.edu
• Click the "Login with your Windows Account" at the bottom part of the login page.
• Enter your standard credentials, "staff\", LAST-NAME, underscore, FIRST-INITIAL

Usage tips:

• Enter a new request for an I.T. related problem.
• Check the status on a previously submitted I.T. ticket.
• Cancel or Close an existing ticket that has already been resolved.

I.T. Ticketing System

Other ways to contect the Information Technology Helpdesk

I.T. Helpdesk 

Other Departments Ticketing Systems

Having trouble with something else?

Check out the facilities ticketing system for additional options.

Facilities Ticketing System